Refund policy

We take the same care with shipping as we do with every pour. Each candle is wrapped and packed by hand so it arrives safely and beautifully.

PROCESSING & HANDLING

Orders are hand-packed in our Delray Beach studio and typically ship within 3–5 business days. We use protective packaging and take extra care with our glass and one-of-a-kind vintage vessels.

You’ll receive a shipping confirmation email with tracking information once your order is on its way.

SHIPPING RATES

Shipping is calculated at checkout based on your location and the weight of your order. We ship with USPS Priority Mail and Ground Advantage, so you can choose the speed and price that work best for you.

Free shipping on orders $125 or more.

We currently ship within the United States. Local pickup in the Delray Beach area is also available. Please contact us to arrange pickup.

DAMAGED ORDERS

If your candle arrives damaged, please contact us within 48 hours of delivery and include a photo of the damage. We’ll make it right with a replacement or a full refund.

RETURNS & EXCHANGES

All sales are final. We’re unable to accept returns or exchanges for undamaged items.

If you have a concern about your order, please contact us. We care about your experience and will do our best to help.